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Security Tech / Video Surveillance

Mabat Viewer: Building the MVP That Proved a Hardware-First Company Could Sell Software

Video surveillance platform MVP in 12 weeks

Client: Mabat Viewer
Mabat Viewer: Building the MVP That Proved a Hardware-First Company Could Sell Software

The Challenge

What Mabat Viewer Was Facing

Mabat had sold hardware for years and wanted to move into SaaS — but the internal assumption was that software was just a nice-to-have add-on to their cameras. The founders needed an MVP that would either prove or kill the hypothesis that customers would pay separately for a cloud-based viewing and alert platform. The business model question was more important than the features.

The Solution

What We Built

We structured the MVP around the business model test, not the feature list. We built a cloud viewing platform with multi-site switching, motion-triggered alert clips, and a Stripe subscription attached — so every user who activated was a real paid signal, not a freebie. We intentionally skipped AI features and advanced analytics. If customers would not pay for basic access, they would not pay for AI either.

Mabat Viewer: Building the MVP That Proved a Hardware-First Company Could Sell Software – solution

Results

Measurable Outcomes

First subscription revenue in week 3 post-launch — proved customers would pay for software, not just hardware
11 existing hardware clients upgraded to the software tier within 60 days
Business model hypothesis confirmed: SaaS ARR now exceeds hardware margin in the commercial segment

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Mabat Viewer: Building the MVP That Proved a Hardware-First Company Could Sell Software | SaaS Development Agency